Augusta Mall FAQs
GENERAL INFORMATION
Augusta Mall’s hours are Sunday 12pm-6pm, Monday-Thursday 11am-7pm, and Friday-Saturday 11am-8pm.
The phone number for Augusta Mall is 706.550.6657.
Augusta Mall’s address is 3450 Wrightsboro Rd. Augusta, Ga 30909.
To get to Augusta Mall, you take Exit 2 off of I-520.
The nearest city to Augusta Mall is North Augusta, which is 16 miles away via I-20 E.
Yes Augusta Mall supports mall walkers. Mall walkers need to sign waivers and wear lanyards to be able to walk 2 hours earlier before the mall opens. The entrance between Macy’s and Barnes & Noble opens at 9am and all glass doors open 10am.
You can find job openings for Augusta Mall by visiting www.augustamall.com/en/jobs or visiting our retail stores.
Pets are not allowed at Augusta Mall, but service animals are permitted.
Yes, backpacks are allowed at Augusta Mall.
Augusta Mall has a parental guidance policy that is based on Georgia state laws.
The smoking policy at Augusta Mall dictates that smoking of any kind is not permitted.
No, scavenger hunts are not allowed at Augusta Mall.
For information about area hotels and the surrounding area near Augusta Mall, visit VisitAugusta.com.
For information about local attractions near Augusta Mall, visit VisitAugusta.com.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Augusta Mall are located on the upper level in the food court and on the lower level near the management office.
The family restrooms at Augusta Mall are located on the upper level in the food court.
No, there is not a place dedicated to nursing at Augusta Mall.
The general seating areas at Augusta Mall are located in front of the Macy’s and JCPenney Courts on the lower level.
SERVICES
Yes, Augusta Mall has a children’s play area located by Dillard’s on the lower level.
To find out about children’s activities at Augusta Mall, please visit our News & Event page for special events.
No, there not any designated drop-off or pick-up locations for ride share i.e. Uber or Lyft at Augusta Mall.
No, there is not a movie theatre at Augusta Mall.
No, there is not a farmers market at Augusta Mall.
No, there is not a dog park at Augusta Mall.
No, there is not a carousel at Augusta Mall.
No, there are no electric scooters at Augusta Mall.
Yes, there are massage chairs at Augusta Mall located on the upper level in front of Barnes & Noble.
No, gift wrapping services are not available at Augusta Mall.
Yes, curbside pickup is available at Augusta Mall in the Food Court parking lot.
The taxi services at Augusta Mall are located beside PF Chang’s on the Promenade.
Transportation schedules are posted at Augusta Mall at the Management Office located on the lower level.
No, there are no shuttle services at Augusta Mall.
No, Augusta Mall does not offer jump starts.
If you can’t find your vehicle at Augusta Mall, please contact security for assistance in locating your vehicle.
A vehicle at Augusta Mall may be towed at the owner’s expense if it has received three security citations, is left on mall property overnight, causes a traffic safety issue, or is involved in a criminal incident.
No, Augusta Mall does not have a foreign currency exchange.
No, there is not a sales tax return service for international travelers at Augusta Mall.
STORES & DINING OPTIONS
Yes, there is outdoor dining at Augusta Mall located in the Promenade.
Yes, Augusta Mall has options for group dining, as our restaurants on the Promenade support group dining.
PARKING & VALET
Parking is free at Augusta Mall.
Yes, there is local parking available in the parking lot at Augusta Mall.
No, valet parking is not available at Augusta Mall.
Yes, there are electric car charging stations at Augusta Mall, and these charging stations are located throughout the mall parking lots at the food court, in between Macy’s and Barnes & Noble, and the Promenade.
No, there is no preferred family parking at Augusta Mall.
SECURITY
You can contact mall security at Augusta Mall by calling 706.842.2911.
The mall security office at Augusta Mall is located on the lower level near the management office in the back hallway.
The lost and found at Augusta Mall is located on the lower level near the management office in the back hallway in Security Dispatch.
Yes, safety escorts are offered at Augusta Mall by contacting security. Security may be reached at 706.842.2911.
No, Augusta Mall does not offer police assistance, so please call 911 for emergencies.
No, Augusta Mall does not offer medical assistance, so please call 911 for emergencies.
Yes, Augusta Mall has a K-9/gun sniffing program.
AMENITIES
Yes, wheelchairs are available at Augusta Mall; they are free, and security will be able to assist if you call 706.842.2911.
Yes, strollers are available to rent at Augusta Mall, and you can find them on the upper level by H&M.
The elevators at Augusta Mall are located in the Food Court and Center Court.
No, charging stations are not available at Augusta Mall.
The ATMs at Augusta Mall are located on the lower level under the escalator and on the upper level near the Food Court.
No, there is not a FedEx, UPS, or USPS drop off at Augusta Mall.
No, there are no bike racks at Augusta Mall.
MALL FEEDBACK
The mall management office at Augusta Mall is located at the end of the mall near Dicks Sporting Goods in the hallway in front of Miniso on the first level.
Feedback for Augusta Mall can be submitted by emailing AugustaAdmin@ggp.com or calling 706.550.6657.